Category Archives: Home page services

Gamification

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Games have been used for entertainment for centuries. Since the formalization of game theory by luminaries including John Von Neuman, games have been used to prompt and promote desired behavior.

Games have been used to plan war strategies, increase worker productivity, sell magazine subscriptions, as well as simple entertainment.

The advent of computerized games has sparked the application of games to incentivize behavior in a wide range of industry (including sectors such as travel, hospitality, and education) and research (including psychology and behavioral economics).

Rocky Mountain Technical Marketing, Inc. (RMTM) assists clients in gamifying both internal business and external sales and support processes.

Medication Adherence

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Failure of patients to take their medication on a timely basis is a widely recognized public health problem. For certain patients, failure to take their medication (e.g., anti-psychotics) can even have far ranging impacts on the public at large.

Rocky Mountain Technical Marketing, Inc. (RMTM) has developed a medication adherence solution that uses team games to incentivize patients to take their medication on a timely basis. Leveraging both the encouragement of team mates and the responsibility patients feel to support the team increases the likelihood of adherence.

RMTM combines this team-game approach with smart packaging to detect when pill has been dispensed and prize awards to significantly increase the likelihood of timely adherence.

Our solution opens the door to sponsorships by drug manufacturers, pharmacies, and makers of non-prescription products. Sponsors offer prizes to winning teams, but also provide a revenue source to the solution provider.

Teams can be anonymous (to protect patient privacy) or organized by disease, location (e.g., nursing homes), veteran organization, etc.

By linking patient adherence to care givers, care givers, themselves, are incented to encourage adherence and their effectiveness can be measured in support of outcome-based care.

RMTM offers the medication compliance solution to drug manufacturers, distributors, pharmacy chains, and healthcare providers allowing them to achieve superior results versus competitors.

Custom Solutions

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Rocky Mountain Technical Marketing, Inc. (RMTM) routinely develops creative solutions to difficult problems.  We can develop out-of-the box solutions to your difficult problems, as well.

Among the products we have developed are the following:

  • We managed the design effort to develop a fully automated, portable robotic factory for demilitarizing every weapon in the US chemical arsenal without human intervention.  Weapons ranged from small arms ammunition to airplane spray tanks.  The facility destroyed both explosive and chemical materials in environmentally sound ways.  The modular facility could be moved by freight car to different arsenals around the country.
  • We developed a solution to reduce IT deskside support costs by 30%, applying a technology originally developed for hard-disk backup.
  • We designed a solution to enable medical researchers to tap a wide range of medical records databases.  Our solution transparently (1) addresses the unique schema of each database, (2) maintains privacy of the individuals whose data is included and (3) adheres to the terms and conditions (including access fees) imposed by each database owner, and (4) complies with regulatory constraints such as HIPAA.
  • We conceived of an approach to get depressed patients to be more forthcoming about what they were experiencing on a daily basis through gamification.
  • We designed a self-powered, emergency communications solution for disaster areas (both natural and man-made) that allowed collaboration of resources in the area, as well as uplinks to global resources.  The portable network could be air-dropped into areas without power or communications infrastructure.  It included “stealth” capabilities to prevent adversaries from locating it or from using/compromising the network.  It could also leverage local power and communications infrastructure, if available.

Let us design a solution for you.

Business Process Management

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Does your enterprise measure up to the competition?  Many enterprises do not even know how they measure up.  And discovering that there is room for improvement, they don’t know what is required to boost their efficiency and effectiveness.   Often, they don’t really know the details of how things are being done today – the baseline state upon which any subsequent improvement is likely to be built.  And once they decide on changes, how do they get the buy-in to ensure their effective implementation?

Rocky Mountain Technical Marketing, Inc. (RMTM) provides end-to-end business process support.  We assist clients develop processes that are implementable and sustainable and include the ongoing monitoring and management to measure their effectiveness.

RMTM business process management services include the following:

 

Process Design

 

Process Optimization

 

Process Automation

  • Business Process Management tool selection
  • Automation implementation

Software Package Selection

  • Map current business processes
  • Specify business process requirements that must be addressed by candidate packages
  • Provide gap analysis between business process requirements and candidate packages
  • Provide integration of business processes with selected package

Change Management

  • Organizational change management
  • Technical change management
  • Communications planning

Business Process Monitoring/Management

  • Create measurements to demonstrate success
  • Design management information system to facilitate management of business processes
  • Design-in continuous improvement feedback loop

Government Business Capture

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The US federal government is the largest purchaser of goods and services in the world.  The sheer size of its purchases tantalizes most any businessman.  But selling to the government is not the same as selling to other businesses.  To the uninitiated, this market is a vast wilderness of unique procurement regulations and arcane processes.  Crossing this wilderness alone may take years.  Finding the shortcuts through this wilderness demands a experienced guide with a map, a compass, and the knowledge of how to use them.  Even the largest federal contractors with decades of experience utilize outside guides to help them find the best path through.

Rocky Mountain Technical Marketing, Inc. (RMTM) provides comprehensive business capture support with decades of experience focused on federal business capture.  Our lengthy experience includes both Defense and Civilian agencies, as well as state-government and commercial opportunities – many valued in the hundreds of millions of dollars.  We support both contract and grant opportunities.

RMTM business capture services include the following:

 

Capture Strategy

  • Work with executive management to assess and prioritize opportunities, devise customer communication plans to cultivate relationships and influence specifications, vet solution concepts, and demonstrate credibility
  • Work closely with capture managers, business development personnel and business unit leads to develop bid strategy, themes and discriminators, with the creative ability to thread solutions into a compelling proposal that will win
  • Assist in identifying teaming opportunities and evaluating prospective teaming partners
  • Provide in-depth understanding of the federal procurement cycle and commercial-sector sales cycle and the implications for capture, marketing, and proposal preparation
  • Provide the initiative, organization, stamina, attention to detail, flexibility, and ability to forecast resource requirements to produce winning proposals

 

Proposal Management

  • Ensure that proposal submissions comply with the applicable RFP instructions and delivered on time
  • Work with proposal team and sponsoring executive to determine author assignments and with the sponsor’s Business Development Manager to integrate win strategy, themes and discriminators into proposal
  • Manage/coordinate/support the schedule, proposal content, and strategy
  • Provide leadership, insight, and guidance to authors on content and graphics development, and ensures proposal is ready for scheduled reviews and final delivery
  • Facilitate multi-organizational teams in planning, storyboarding and developing an effective customer-focused proposal
  • Identify and escalate issues
  • Serve as authors/editors as needed
  • Provide production and quality controls
  • Manage matrixed team of Subject-Matter Experts (SMEs) and authors from business units and teammates

 

 Proposal writing

  • Leverage client Subject-Matter Experts (SMEs) to compose RFP responses targeted at customer evaluation criteria to maximize proposal score
  • Define supporting graphics to make the story easily understandable to customer evaluators

 

Technical solution management

  • Guide client SMEs in developing technical solutions that resonate with customer
  • Capabilities across a wide range of technologies

 

Security-cleared resources

  • Top secret cleared resources available
  • Secret cleared resources available

Security, Privacy & Identity

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Security, Privacy and Identity are all under increasing attack as the world becomes a more connected place.  The internet has galvanized massive changes in the way people, enterprises, and information interact, unleashing an explosion of benefits to all parties.  But this explosion has a dark side.  It enables fraud and espionage on a scale undreamed of thirty years ago, exposing our private lives, and compromising our fundamental identities.

Secure Identity Consulting (a division of Rocky Mountain Technical Marketing, Inc.) provides a wide range of services relating to information security, privacy, and identity.  Our experience includes:

  • Managing the design of security solutions for remediating Advanced Persistent Threats (APTs) infecting global enterprises.
  • Developing multi-level security systems to support both classified and unclassified material.
  • Conceiving the original trust framework meta-model.
  • Designing user-centric solutions for the transfer of Personally Identifiable Information (PII) among third parties.

Secure Identity Consulting services include the following:

 

Security

  • Security Policy Development
  • Security Process & Procedures Development
  • Security Process Validation
  • Security Compliance Reviews
  • Advanced Persistent Threat (APT) Remediation Strategy
  • Continuing Operations (COOP)/Disaster Recovery Strategy
  • Continuing Operations (COOP) /Disaster Recovery Process Development/Testing

 

Privacy

  • Privacy Policy Development
  • Privacy Process & Procedures Development
  • Privacy Process Validation
  • Privacy Compliance Reviews
  • Implementation
  • Secure transfer of Personally Identifiable Information (PII)

 

Identity and Access Management (IAM)

  • IAM Strategy Development
  • IAM Implementation and Process Guidance
  • IAM Federation Planning

 

Trust Frameworks

  • Trust Framework architecture
  • Trust Framework development
  • Trust Framework meta-model specification

 

US Government HSPD-12 compliant credentialing systems

  • HSPD-12 Solution Design
  • HSPD-12 Policy Development
  • HSPD-12 Process & Procedures Development
  • HSPD-12 Certification & Accreditation Support

 

Disaster Collaboration and Communications

Secure Identity Consulting develops solutions to support collaboration and communications in remote areas suffering from either Natural Disasters or Political/Military Conflicts.  Our solutions provide secure local collaboration via cell phone and wireless LAN, with uplink capabilities to either local infrastructure (if it is secure) or secure satellite link.  The low-power systems include their own power options when local power is not available.  They are portable and low-profile to minimize discovery by adversaries.

  • Remote Communications/Collaboration Concept of Operations (CONOPS) Development
  • Remote Communications/Collaboration Platform Development

Sensors & Robotics

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Fostered by developments in microelectronics, and artificial intelligence, the fields of sensors and robotics are exploding.  Sensors — some on a nano scale — are capable of detecting an increasing variety of phenomena and making sense of them.   And this sensing ability provides robotics the ever-increasing fine tuning necessary to conduct a broadening array of precision activities.

Rocky Mountain Technical Marketing, Inc. (RMTM) provides specialized expertise in the specific areas of sensors and robotics.  From leading the design of a robotic factory for demilitarization of the wide range of products in the US chemical arsenal in the 1970s to design of vision systems for autonomous vehicles, RMTM has demonstrated expertise in this exploding technology sector.

RMTM sensors and robotics services include the following:

 

Vision systems

 

Automated factories

Surveillance systems

Object Identification

Force Protection

LIDAR systems

Wireless power options

Strategic Sourcing

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Direct marketing consultant Dick Benson is attributed with saying that you should do only what you do best in-house, and outsource the rest.  There is certainly valuable insight in this remark, but it masks the complexities of outsourcing.  Whether outsourcing IT, manufacturing, a help desk, or payroll processing; whether outsourcing to a firm down the street, across the globe, or in the “cloud;” finding the right partner and structuring an agreement that meets an enterprise’s objectives six months from now includes a wealth of issues.

Service providers know the issues; they do this all day long.  Service seekers are frequently unaware of what they don’t know and have yet to consider.  Too often they find themselves surprised and disappointed that something they took for granted is not included in the service they signed up for.  To be successful, it is helpful for them to have a guide who understands the lay of the land:  to help them ask the right questions — of themselves and of their prospective providers.

Rocky Mountain Technical Marketing, Inc. (RMTM) provides strategic sourcing support across a wide range of services including:

  • IT and Security Outsourcing
  • Cloud Sourcing (public, private, hybrid)
  • Customized Business Process Outsourcing.

RMTM strategic sourcing services include the following:

 

Procurement Strategy

  • Provide clients a framework for determining the best mix of sourcing strategies (insourcing/outsourcing) to meet business objectives
  • Assist in determining vendors to be targeted to provide desired services

 

Technical Requirements Elicitation

  • Use proven processes to elicit all critical requirements
  • Provide clear documentation of requirements to support an RFP

 

Terms and Conditions Specification

  • Ensure non-technical requirements (e.g., performance guaranties, data ownership, regulatory compliance, and manageability) are   incorporated   into an RFP and eventual contract.

 

RFP Development

 Proposal Evaluation

  • Develop evaluation criteria
  • Craft scoring system

 

 Vendor Negotiation

Vendor negotiation

Government Business Capture

Home page services, services

The US federal government is the largest purchaser of goods and services in the world.  The sheer size of its purchases tantalizes most any businessman.  But selling to the government is not the same as selling to other businesses.  To the uninitiated, this market is a vast wilderness of unique procurement regulations and arcane processes.  Crossing this wilderness alone may take years.  Finding the shortcuts through this wilderness demands a experienced guide with a map, a compass, and the knowledge of how to use them.  Even the largest federal contractors with decades of experience utilize outside guides to help them find the best path through.

Rocky Mountain Technical Marketing, Inc. (RMTM) provides comprehensive business capture support with decades of experience focused on federal business capture.  Our lengthy experience includes both Defense and Civilian agencies, as well as state-government and commercial opportunities – many valued in the hundreds of millions of dollars.  We support both contract and grant opportunities.

RMTM business capture services include the following:

 

Capture Strategy

  • Work with executive management to assess and prioritize opportunities, devise customer communication plans to cultivate relationships and influence specifications, vet solution concepts, and demonstrate credibility
  • Work closely with capture managers, business development personnel and business unit leads to develop bid strategy, themes and discriminators, with the creative ability to thread solutions into a compelling proposal that will win
  • Assist in identifying teaming opportunities and evaluating prospective teaming partners
  • Provide in-depth understanding of the federal procurement cycle and commercial-sector sales cycle and the implications for capture, marketing, and proposal preparation
  • Provide the initiative, organization, stamina, attention to detail, flexibility, and ability to forecast resource requirements to produce winning proposals

 

Proposal Management

  • Ensure that proposal submissions comply with the applicable RFP instructions and delivered on time
  • Work with proposal team and sponsoring executive to determine author assignments and with the sponsor’s Business Development Manager to integrate win strategy, themes and discriminators into proposal
  • Manage/coordinate/support the schedule, proposal content, and strategy
  • Provide leadership, insight, and guidance to authors on content and graphics development, and ensures proposal is ready for scheduled reviews and final delivery
  • Facilitate multi-organizational teams in planning, storyboarding and developing an effective customer-focused proposal
  • Identify and escalate issues
  • Serve as authors/editors as needed
  • Provide production and quality controls
  • Manage matrixed team of Subject-Matter Experts (SMEs) and authors from business units and teammates

 

 Proposal writing

  • Leverage client Subject-Matter Experts (SMEs) to compose RFP responses targeted at customer evaluation criteria to maximize proposal score
  • Define supporting graphics to make the story easily understandable to customer evaluators

 

Technical solution management

  • Guide client SMEs in developing technical solutions that resonate with customer
  • Capabilities across a wide range of technologies

 

Security-cleared resources

  • Top secret cleared resources available
  • Secret cleared resources available

 

 

 

Cross-Cultural Consulting

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Cultural differences often create an invisible barrier to effective execution. Whether the differences are international or merely inter-departmental, the clash of cultures can impair the ability of an enterprise to succeed. What’s worse, they often go unrecognized. An enterprise opening up a new office in another country discovers that its operations are not achieving expected results. They are using processes that they have used successfully for decades at home and never question their effectiveness in the new culture. Instead, they treat the symptoms by blaming the manager. After changing management a few times, they then withdraw altogether. They may never recognize that the underlying cause of the symptoms was a cultural difference that impaired the effectiveness of their proven process.

In other situations, the failure of the IT department to acknowledge the need for flexibility of an operating department causes the operating group to create their own solution. The new solution is not only inefficient from an enterprise perspective, but presents various security vulnerabilities which lead to exploitation by an adversary.

Rocky Mountain Technical Marketing, Inc. (RMTM) provides consulting to identity and resolve business process failures resulting from cultural differences. Cultural differences include national and regional differences, but also include behavior barriers that typically arise between departmental cultures (e.g., sales, accounting, or human resources).

We work with clients to identify these often-hidden barriers that compromise the effectiveness of business processes that commonly overlook the friction created when processes cross cultural boundaries.

RMTM cross-cultural consulting includes the following:

 

International Operations Optimization

  • Identify the reasons that proven processes fail when exported to other national/regional markets
  • Modify processes to account for cultural differences
  • Create communications plan to address cultural barriers
  • Manage organizational change to resolve cultural differences

 

Inter-departmental Facilitation

  • Identify the reasons that processes that cross departmental barriers fail
  • Devise solutions to overcome barriers
  • Create communications plan to address cultural barriers
  • Manage organizational change to resolve cultural differences